文化荟萃悉尼墨尔本9天

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报名须知
1. 报名时，请清楚并准确填妥报名表上所列㇐切资料。
2. 报名时，须持有效之旅行证件（护照），每种证件至少有 6 个月或以上有效期（以回程日期计算），并有足够的空白页供签证标签及出入境盖印之用。
3. 报名时，请仔细阅读下列费用包括与不包括部分：
费用包括
(1) 酒店：不低于欧洲当地评定标准三星级以下的酒店，房间设有私人浴厕，以两人共享㇐个双人标准间为原则。
A. 欧洲酒店均含早餐，但仅以简单式的欧陆式早餐为主；（欧陆式早餐定义：咖啡或茶、果汁、面包、果酱）
B. 欧洲酒店无论空间大小、设施配备及服务等情况都比其他国家较旧而小，请客人配备日常洗刷用品及入乡随俗，多加谅解！
C. 欧洲当地相关条例限制如环保、如历史悠久、如欧洲气候较温和等，较多酒店因条例限制而无空调设备。
(2) 交通：行程表内列明包含之各种交通工具，陆路采用空调豪华游览巴士。
(3) 餐食：行程表内列明包含之餐食，交通服务供应商提供之餐食则以其最终安排为准。
(4) 导游：专业中文导游沿途介绍及安排行程。
费用不包括
(1) 各类保险，办理旅游证件，入境签证费用。
(2) 一切纯属私人性质之费用，如行程中未包括之午晚餐，住宿酒店房间饮品、电话、洗衣服务或损失赔偿等费用。
(3) 所有行程以外任何活动或节目费用。
(4) 综合服务费：给予导游、司机的建议旅行团服务费，和给予酒店及各种交通工具上行李生之服务费。
(5) 各地离境机场费，政府增值税，旅游税、进城游览税、住宿税及相关之费用。
(6) 单间差：单独或组合报团人数为单数的旅客，要求独自使用一个双人标准间之附加费。
(7) 因天气问题、交通延误、意外事故、罢工、战争、恐怖袭击或其他非本公司所能控制的情况所引致之额外费用。
(8) 旅客往返出发地之间的国际航空机票及航空公司征收之行李超越规格或超重等费用。
4. 如遇 18 岁以下未成年旅客，必须有㇐名成年旅客陪同。如遇 70 岁以上老人，必须至少有㇐名 18-69 岁成年亲属陪同，且签署免责声明为双方保障。
5. 接机标志：司机将手持客人名字（汉语拼音）于机场入境大堂接机（请按照领取行李的指引出口出来）。请向司机出示《接机凭票》。如遇航空公司延误，请务必第一时间拨打接机司机或紧急联系电话通知，所以请您务必开通手机漫游欧洲的业务。
6. 旅客若是从团队住宿之酒店开始入团，请上团当天自行步行至上团地点与导游会合。请向导游出示《参团凭票》（请以导游告知的集合时间为准）。逾时不侯，团费恕不退还，本公司恕不负责。如遇特殊事故请致紧急电话。
7. 旅客请用护照自行办理酒店入住手续，请向酒店出示《住宿凭票》。入住酒店后，当晚导游会打电话到房间与您联系。和您联系的时间通常为晚上8-9点左右。
8. 如客人愿意接受本公司代为安排拼房, 无论是否成功安排拼房，我们都不会向客人收取额外参团费用。唯客人同意安排后，不得有任何异议或临时更改。
(1) 本公司强调互不认识而拼房同住者，即使是由本公司安排，团员其人格及行为，概与本公司无涉。
(2) 一旦（拼房同住者）出现任何习惯差异及纷争，本公司及导游并无责任协调及难以介入！
9. 请提前与导游确认送机时间。通常为离境航班四小时前，在酒店大堂等待司机。请向司机出示《送机凭票》，送往机场。
10. 凡参团者须遵守各国法纪，严禁携带私货牟利及违例品。欧洲所有公共场所及室内建筑（包含酒店房间）均严禁吸烟，罚款可高达千元，敬请团友遵守法制。近年欧洲部分著名建筑（景点）禁止游客坐在地上休息或饮食，这不仅会被视作失礼行为，还可能面临即时检控。
11. 欧洲旅游有别于世界其他国家，大部分旅游景点是旅游巴士不能直达，需要徒步参观。如旅客是行动不便者，在某些景点只能留在车上等候，不方便随团参观；损失的景点，亦不可以此藉口要求赔偿退款。
12. 游览章程属文字参考性质，游览程序及住宿地点等问题，本公司会视乎实际情况作出适当的安排及调改，更不排除景点休假及当地节日关闭而取消节目的可能性，团友理应接受，不得异议。
13. 本公司拥有参加者的肖像公开权，会与旅游中拍摄活动花絮。
14. 酒店双人房设两张床，如有特殊需求，我们会为您向酒店提出申请安排，但不能保证。
15. 如有需要请自行带备私用药物。
16. 行程中膳食及门券均需自付，请参考消费指南自行计算，并带备适量的当地货币于途中应急。
17. 本公司保留最终接受报名与否的权利，而无需提出任何理由及解释。

价格条款

1. 请于报名时自行检查所有报名信息均正确无误并符合参团要求。如因所提供的信息，包括抵离日期、航班时间、地点、参团人员身份及旅行证件等错误或不符合参团要求，所引起的相关责任及经济损失，本公司概不负责。Please ensure all the registration information is correct and meets the requirements. Compass Holidays is NOT be responsible for the related liabilities and economic losses caused by the information provided does NOT correct, including the date, flight time, place, identity of the participants and travel documents, etc.
2. 所有旅行团、包机票旅游套餐的价格以购买日为准，价格变动恕不另行通知且不接受更改。The prices of all tour and/or packages are based on the date of purchase. It is subjected to change without notice, and Compass Holidays does NOT accept any price adjustment after payment occurred.
3. 旅客须于团队出发日期前90天付清全款，逾期团位自动取消，订金恕不退还。Passenger MUST pay in full 90 days before tour departure date, or the reservation will be cancelled automatically, and deposit will NOT be refunded.
4. 旅客须自行负责及携带有效之旅游证件（护照）及签证，有效期以回程日起计不少于六个月。在任何情况或理由下，如遭移民局（海关）拒绝入境，概与本公司无涉，引起的延误、额外交通或食宿费用皆由旅客本人负责，本公司亦不会因此而向旅客退回任何款项或作任何赔偿。Passenger MUST have a valid passport, and/or visa (if applicable) for the destination, and MUST remain valid for at least 6 months from the return date. Under any circumstances or reasons, if the immigration(customs) refuses to enter the country, Compass Holidays will NOT be held responsible for any expenses of the delay, extra transportation or accommodation costs, also will NOT refund any tour fee or compensate to passenger.
5. 本公司仅代理航空公司、酒店、交通工具、餐食、观光项目或其它旅游机构安排之服务，旅客如遇有财物损失、意外身亡，或因天灾人祸、机器失灵、交通延误、航班取消、失火、罢工、战争、政局不安、无法控制及政府更改条例而招致损失或产生额外费用时，旅客可按当地法律向相关机构直接交涉或追讨赔偿，概与本公司绝无关系及不须负任何责任。Compass Holidays acts only as an agent and/or intermediary for independent suppliers. As a result, it retains other contractors to provide transportation, accommodation, sightseeing, meals and other related travel services. Compass Holidays accepts no responsibility for any such losses or any additional expenses or and distress due to delays, sickness, weather, strikes or any other causes.
6. 如遇特殊情况或不可预见或无法避免的事件或非本公司所能控制的情况发生（包括但不限于如恶劣天气、罢工、证件遗失、酒店突告客满、交通延误、政治动荡、战争、恐怖袭击、疫症、旅游目的地政府/世界卫生组织发出旅游警告、意外事故等），而必须将行程、住宿或交通工具更改或取消，本公司得依照当时情况全权处理，在此情况下旅客不得藉故反对及要求赔偿，事件所引致之损失或增加费用，旅客须自行负责。In case of any special circumstances or unforeseen or unavoidable events or circumstances beyond company`s control (including but not limited to, such as adverse weather conditions, strikes, loss of documents, hotel full notice, traffic delays, political turbulence, War, terrorist attack, epidemic, tourist destination government / WHO issued travel warning, accident, etc.), and itinerary, accommodation or transportation MUST be changed or cancelled, and the Compass Holidays can handle it in full according to the situation at the time, In this case, the passenger CANNOT object to and claim for compensation, and MUST be responsible for any losses or additional expenses caused by the incident.
7. 本公司之旅行团为当地集散，行程安排或调整不会考虑旅客居住地的情况，旅客应妥善计划行程以便能如期抵达集合地点。The land tour is local distribution. The itinerary arrangement or adjustment will NOT consider the situation of the passenger's place of residence. Passenger should properly plan the itinerary in order to arriving at the meeting point as required.
8. 本公司之包机票旅游套餐产品为航空公司特价（团体）机票与当地旅游团之产品组合。如遇特殊情况或不可预见或无法避免的事件或非本公司所能控制的情况发生，引致如航班延误或取消，旅行团无法成行等情况发生，本公司须分别根据航空公司与旅行团之政策给予旅客退/改建议，惟因此招致之损失或产生额外费用，本公司概不承担。The package product is the combination of airline`s special (group) air tickets and land tour. In case of any special circumstances or unforeseen or unavoidable events or circumstances beyond company`s control, such as but not limited to flight delays or cancellations, unavailability of land tour, etc., Compass Holidays would provide passenger with refund / change suggestions according to the policies of the airline and the tour group, but NOT be responsible for any losses or extra costs incurred.
9. 本公司保留在出团前因人数不足取消行程的权利。若因人数不足取消行程，我们会在出团前30天通知旅客，旅客可选择取消行程全额退款或免费更改到其他参团日期。除团款外之其他费用，敬请旅客自理。Compass Holidays reserves the right to cancel the itinerary due to insufficient number of passengers before departure. If the itinerary is cancelled for this reason, we will notify the passenger 30 days before the departure. The passenger can choose to cancel the itinerary for a full refund or change it to another tour date for free. Passenger responses for any other expense besides the tour fee.
10. 报名确认后，不得更改出发日期，否则作取消论，须根据取消条款处理。After payment occurred, the departure date must NOT be changed, otherwise it will be considered as cancellation and MUST be handled in accordance with the cancellation policy.
11. 旅客因任何理由要求取消参团，本公司将根据收到书面通知的日期距离出发日期的天数决定处理方案。Passenger requests cancellation of the tour for any reason, Compass Holidays will decide the treatment plan according to the number of days from the departure date on the date of receiving the written notice via email or fax.
12. 取消规则Cancellation policy：
（1）不包机票产品（Land Only）
A：团体出发前30天或以上，每位扣除CA$300，其余部分退还。 Cancellation occurs more than 30 days prior of departure date, CA$300.00 per passenger of paid deposit is NON-refundable, the rest of received payment will be refunded.
B：团体出发前16 - 29天，每位扣除全部团款的50%，其余部分退还。 Cancellation occurs 16-29 days prior of departure date, 50% of the total price is NON-refundable, the rest of received payment will be refunded.
C：团体出发前15天以内，全部团款恕不退还。 Cancellation occurs less than 15 days of departure date, all received payment will NOT be refunded.
（2）包机票产品（Air included Package）
A：团体出发前30天以上，每位扣除已付最少押金额CA$1500，其余部分退还。 Cancellation occurs more than 30 days prior of departure date, minimum deposit of CA$1500.00 is NON-refundable, the rest of received payment will be refunded.
B：团体出发前29天以内，全部团款恕不退还。 Cancellation occurs less than 29 days of departure date, all received payment will NOT be refunded.
13. 为避免旅客因各种原因无法参团所带来的损失，强烈建议客人购买旅游保险（如医疗、疾病、意外或中途取消等），如客人自行购买旅游保险请签署同意书。 In order to avoiding any economic loss of passengers cannot join the tour, we advise passenger to purchase Travel Insurance (Emergency Hospital/Medical and Trip Cancellation/Interruption). A Signed Waiver is required if passenger decides not to purchase at the time of booking.
14. 安心包可在预订后48小时内购买。订购安心包后，团体出发前7天或以上可享受一次团费降价差价退还。Worry-Free insurance can be purchased within 48 hours from registration. One time price matching 7 days prior of departure date by purchasing the worry-free insurance with Compass Holidays.
15. 团体机票座位将由航空公司统一安排，同行者并不能保证坐在一起。 Advanced seat selection is NOT available for air group ticket, companions may NOT sit together.
16. 包机票旅游套餐包含之特价（团体）机票，具体航班信息需以旅行团出发前一周邮件通知为准，旅客不得异议或以此为由申请退团/取消。所有联程机票务必连贯性使用，若任何一行段取消/NO SHOW，则后续所有行段将被自动作废。 If the travel package contains special group airfare, the accurate flight information is subject to the e-mail notification one week prior to departure of the tour. Passengers cannot object or apply for cancellation. All joint ticket must be used consistently. If any flight segment is cancelled /NO SHOW, all subsequent flight segments will be automatically invalidated.
17. 旅客的接送机航班信息，须不迟于团队出发前两周以书面形式通知本公司，否则无法保证安排，由此产生的额外交通费用，敬请旅客自理。The passenger's pick-up/drop-off flight information MUST be notified to Compass Holidays in writing no later than two weeks before the tour departure date, otherwise the arrangement is NOT guaranteed. The passengers are responsible for the transportation expenses incurred.
18. 参团者须按照预定出发时间提早十五分钟到达预定地点登车，未在指定地点指定时间参加旅行团均被视为自动放弃整个行程。Please be at pre-arranged location 15 minutes prior to departure time. Participant who does NOT attend the tour at the designated time and place is deemed to be giving up the entire tour.
19. 行程中所安排的交通、住宿、餐食、观光节目等皆属团体预订，且无法与享用其他优惠政策，如门票老年优惠等。参团者因任何理由未能参与任何项目，皆当作自愿放弃论，本公司无须退还任何款项或作任何赔偿。The transportation, accommodation, meals, sightseeing programs, etc. arranged in the itinerary are group reservations, it CANNOT be used in conjunction with other preferential policies, such as tickets for seniors. If the participant fails to participate in any project due to any reasons, it is deemed a voluntary waiver, Compass Holidays would NOT make any refund or compensation.
20. 团费价格以两人一房基准计算，如遇其中一方取消，没有或中断参团，另一方须补付单人房差价。 Passenger should pay the single room supplement if the companion cancels or no show or interrupts the tour.
21. 请尽量避免携带贵重物品及名贵首饰等参团。参团者理应并承担自身财物、证件的保管责任。在任何情况及任何地点下失窃，引致金钱及物品的损失，本公司、随团司机、领队及导游均不负任何责任。Please avoid carrying valuables and precious jewelry to the tour. Participant is responsible for keeping and protecting his personal property and documents. Compass Holidays, drivers, tour leaders and tour guide do NOT accept liability for lost or stolen personal property in any situation and place.
22. 参团者在任何情况或私人理由下，要求自行出发，个别返回或中途离团，本公司定当协助安排。惟本公司不负责一切由于交通或任何事上之延误而导致未能赶上预先安排的行程或住宿上间接或直接之费用损失。Under any circumstances or personal reasons, the participant requires to set off on their own, return individually or leave the tour halfway, Compass Holidays shall assist in arrangements. However, Compass Holidays is NOT responsible for any indirect or direct loss incurred due to transportation or any delay in failing to catch up with the scheduled itinerary or accommodation.
23. 行程中活动及自费活动于当地有不同之限制，参团者有机会被限制参与。如参团者因当地之限制、天气、维修或其他本公司不能控制的情况下未能参与，本公司无需向参团者退回任何款项或作任何赔偿。There are different restrictions on local activities which participant may have the opportunity to be restricted from participating. If participant fails to participate the activities for the reason such as but not limit to local restrictions, weather, maintenance or other circumstances beyond the control of Compass Holidays, Compass Holidays would NOT make any refund or compensation.
24. 航机或巴士如因故障或塞车而延误出发时间，须将行程更改或取消节目，参团者不得藉故反对及退出。如遇恶劣天气、罢工或突发意外，引致行程延误，参团者不得藉故要求赔偿或索回团费。而因延误引起之超时或其他额外费用，则由全体团员共同承担。If the departure time of an aircraft or bus is delayed due to a breakdown or a traffic jam, the itinerary must be changed or cancelled, participant must NOT object and withdraw by reason. In case of bad weather, strike or unexpected accidents that cause delays in the trip, participant must NOT claim compensation or claim back the tour fee. Overtime or other extra costs due to delay will be shared by all tour members.
25. 任何参团者若蓄意妨碍导游工作，危害他人人身安全，影响团体正常活动及利益时，导游有权视具体情况或在大多数参团者赞同下取消其随团资格，受该参团者监护之18岁以下同行旅客亦须作同样处理，本公司无须为此退还任何款项或作任何赔偿。旅客离团后之行动责任自负，概与本公司无关。Participant who in the tour intentionally obstructs the work of the tour guide, endangers the personal safety of others, and affects the normal activities and interests of the group, the tour guide has the right to cancel his eligibility to continue the tour according to the specific circumstances or with the approval of the majority of the tour members. Passenger under the age of 18 who are under the supervision of this participant must also do the same. Compass Holidays would NOT make any refund or compensation for this. Participants are responsible for their own activities after leaving the tour.
26. 旅客一经报名，即视为已充分了解并确定自己的身体健康状况适合参加旅游团。因个人既有病史和身体残障在旅游行程中引起的疾病进一步发作和伤亡，本公司概不承担任何责任。 ①报名时旅游者应确保身体健康，保证自身条件能够完成旅游活动，身体健康状况不佳者，请咨询医生是否可以参加本次旅游活动，根据自身情况备好常用药和急救药品，因自身疾病而引起的后果，旅客自行承担责任；如因此影响到正常走团秩序，旅行社有权终止其继续参团资格且所缴费用无法退回，强烈建议游客购买必要之旅游保险；②参团者出现急症请主动通知工作人员，旅行社将协助游客就近送往当地医疗机构检查治疗，费用由参团者自理；③有听力、视力障碍、个人有精神疾病或无行为控制能力的旅客不建议参团；④有心、肺、脑和血液系统疾病患者以及其它不适合长途疲劳的人群以及75岁以上老人及孕妇，应在咨询医生意见后自行决定是否参加旅行团。为了你的安全请勿隐瞒病情，感谢您的配合！ Once registered, a passenger shall be deemed to have fully understood and determined that his physical health is suitable to participate in the tour. Compass Holidays assumes NO responsibility for further outbreaks and injuries caused by personal medical history and physical disability during the tour. ① At the time of registration, passenger should ensure that he is healthy and can complete the tour activities under his own conditions. Those whom with poor health condition are advised to consult their doctors if they can participate in the tour and prepare common and emergency medicines. As a result, passenger is responsible for his own consequences; if this affects the normal order of the tour group, the tour guide/leader has the right to terminate its qualification to continue the tour and the fees paid CANNOT be refunded; ②Participant should notify staff members if he has emergency. The tour guide/leader will assist participant to take him to the local medical institution for examination and treatment at his own expense;③ Passenger with hearing, visual impairment, individuals with mental illness or incapability of behavior control are not recommended to join the tour; ④ Heart, lung, patients with brain and blood system diseases, other people who are not suitable for long-distance fatigue, and elderly people over 75 years of age and pregnant women, should decide on their own whether to join the tour after consulting their doctor. For your safety, please don't hide the condition, thank you for your cooperation!
27. 本公司对以上内容保留最终解释权利。 Compass Holidays reserved the right of final explanation as above.

Misc. Taxes may include Canada Tour Regulation fee/Hotel Tax fee/Service fee/any discounts if applicable.

您已经阅读，理解并且同意接受以上团队旅游团款。 You have read, understood and accepted the above terms and conditions.